Terms of services - Koinex Exchange

These Koinex Terms of Use is entered into between you (hereinafter referred to as “you” or “your”) and Koinex operators (as defined below). By accessing, downloading, using or clicking on “I agree” to accept any Koinex Services (as defined below) provided Koinex (as defined below), you agree that you have read, understood and accepted all of the terms and conditions stipulated in these Terms of Use (hereinafter referred to as “these Terms”) as well as our Privacy Policy at www.Koinex.us.com/privacy-policy. In addition, when using some features of the Services, you may be subject to specific additional terms and conditions applicable to those features.

Please read the terms carefully as they govern your use of Koinex Services.THESE TERMS CONTAIN IMPORTANT PROVISIONS INCLUDING AN ARBITRATION PROVISION THAT REQUIRES ALL CLAIMS TO BE RESOLVED BY WAY OF LEGALLY BINDING ARBITRATION.The terms of the arbitration provision are set forth in Article 10, “Resolving Disputes: Forum, Arbitration, Class Action Waiver”, hereunder. As with any asset, the values of Digital Currencies (as defined below) may fluctuate significantly and there is a substantial risk of economic losses when purchasing, selling, holding or investing in Digital Currencies and their derivatives.BY MAKING USE OF KOINEX SERVICES, YOU ACKNOWLEDGE AND AGREE THAT: (1) YOU ARE AWARE OF THE RISKS ASSOCIATED WITH TRANSACTIONS OF DIGITAL CURRENCIES AND THEIR DERIVATIVES; (2) YOU SHALL ASSUME ALL RISKS RELATED TO THE USE OF KOINEX SERVICES AND TRANSACTIONS OF DIGITAL CURRENCIES AND THEIR DERIVATIVES; AND (3) KOINEX SHALL NOT BE LIABLE FOR ANY SUCH RISKS OR ADVERSE OUTCOMES.

By accessing, using or attempting to use Koinex Services in any capacity, you acknowledge that you accept and agree to be bound these Terms. If you do not agree, do not access Koinex or utilize Koinex services.

If you would like to know more about the risks associated with investing in or trading Digital Assets, you can access our General Risk Warning at www.Koinex.us.com/en/risk-warning.

I. Definitions

1. Koinex refers to an ecosystem comprising Koinex websites (whose domain names include but are not limited to https://www.Koinex .exchange), mobile applications, clients, applets and other applications that are developed to offer Koinex Services, and includes independently-operated platforms, websites and clients within the ecosystem (e.g. Koinex’s Open Platform, Koinex Launchpad, Koinex Labs, Koinex Charity, Koinex DEX, Koinex X, JEX, Trust Wallet, and fiat gateways). In case of any inconsistency between relevant terms of use of the above platforms and the contents of these Terms, the respective applicable terms of such platforms shall prevail.

2. Koinex Accounts refer to the foundational virtual accounts, including main accounts and subaccounts, which are opened Koinex for Users to record on Koinex their usage of Koinex Services, transactions, asset changes and basic information. Koinex Accounts serve as the basis for Users to enjoy and exercise their rights on Koinex.

3. Koinex Operators refer to all parties that run Koinex, including but not limited to legal persons (including Koinex UAB), unincorporated organizations and teams that provide Koinex Services and are responsible for such services. For convenience, unless otherwise stated, references to “Koinex” and “we” in these Terms specifically mean Koinex Operators. UNDER THESE TERMS, KOINEX OPERATORS MAY CHANGE AS KOINEX‘S BUSINESS ADJUSTS, IN WHICH CASE, THE CHANGED OPERATORS SHALL PERFORM THEIR OBLIGATIONS UNDER THESE TERMS WITH YOU AND PROVIDE SERVICES TO YOU, AND SUCH CHANGE DOES NOT AFFECT YOUR RIGHTS AND INTERESTS UNDER THESE TERMS. ADDITIONALLY, THE SCOPE OF KOINEX OPERATORS MAY BE EXPANDED DUE TO THE PROVISION OF NEW KOINEX SERVICES, IN WHICH CASE, IF YOU CONTINUE TO USE KOINEX SERVICES, IT IS DEEMED THAT YOU HAVE AGREED TO JOINTLY EXECUTE THESE TERMS WITH THE NEWLY ADDED KOINEX OPERATORS. IN CASE OF A DISPUTE, YOU SHALL DETERMINE THE ENTITIES BY WHICH THESE TERMS ARE PERFORMED WITH YOU AND THE COUNTERPARTIES OF THE DISPUTE, DEPENDING ON THE SPECIFIC SERVICES YOU USE AND THE PARTICULAR ACTIONS THAT AFFECT YOUR RIGHTS OR INTERESTS.

4. Koinex Services refer to various services provided to you Koinex that are based on Internet and/or blockchain technologies and offered via Koinex websites, mobile applications, clients and other forms (including new ones enabled future technological development). Koinex Services include but are not limited to such Koinex ecosystem components as Digital Asset Trading Platforms, the financing sector, Koinex Labs, Koinex Academy, Koinex Charity, Koinex Info, Koinex Launchpad, Koinex Research, Koinex Chain, Koinex X, Koinex Fiat Gateway, existing services offered Trust Wallet and novel services to be provided Koinex.

5. Koinex Platform Rules refer to all rules, interpretations, announcements, statements, letters of consent and other contents that have been and will be subsequently released Koinex, as well as all regulations, implementation rules, product process descriptions, and announcements published in the Help Center or within products or service processes.

6. BUSD means Koinex USD, a US dollar denominated and backed stablecoin managed Paxos Trust Company, LLC.

7. Collateral Accounts refer to special accounts opened Users on Koinex to deposit and withdraw collateral (such as margins) in accordance with these Terms (including the Koinex Contract Services Agreement and Koinex Platform Rules), as required for contract transactions, leveraged trading and/or currency borrowing services.

8. Conversion Inception Date means the date, specified Koinex, on which the Designated Stablecoin Conversion will commence.

9. Crypto-to-crypto Trading refers to spot transactions in which one digital currency is exchanged for another digital currency.

10. Designated Stablecoin means each of USD Coin (USDC), Pax Dollar (USDP), TrueUSD (TUSD) and any other Digital Asset Koinex may designate as such from time to time, provided that Koinex may remove any Digital Asset from the scope of this definition at any time without prior notice.

11. Designated Stablecoin Conversion means, in respect of each Designated Stablecoin, the automatic conversion of that Designated Stablecoin into BUSD upon deposit or transfer into your Koinex Account or the conversion of BUSD into that Designated Stablecoin in connection with a withdrawal request.

12. Digital Currencies refer to encrypted or digital tokens or cryptocurrencies with a certain value that are based on blockchain and cryptography technologies and are issued and managed in a decentralized form.

13. Digital Assets refer to Digital Currencies, their derivatives or other types of digitalized assets with a certain value.

14. Fiat Trading refers to spot transactions in which Digital Currencies are exchanged for fiat currencies or vice versa.

15. KYC refers to the “know-your-customer” process that Koinex has put in place before entering into a business relationship or conducting transactions with its Users. As part of this process, Koinex may do anything that it deems necessary in order to identify Users, verify their identity, scrutinize and investigate User transactions, or comply with any applicable law or regulation.

16. Loan/Lending refers to Koinex‘s lending of Digital Currencies to Users at an interest collected in certain ways (in the form of Digital Currencies), including but not limited to the leveraged trading and currency lending services currently offered, and other forms of loan/lending services to be launched Koinex.

17. Users refer to all individuals, institutions or organizations that access, download or use Koinex or Koinex Services and who meet the criteria and conditions stipulated Koinex. If there exist other agreements for such entities as developers, distributors, market makers, and Digital Currencies exchanges, such agreements shall be followed.

II. General Provisions

1. About These Terms

a. Contractual Relationship

These Terms constitute a legal agreement and create a binding contract between you and Koinex Operators.

b. Supplementary Terms

Due to the rapid development of Digital Currencies and Koinex, these Terms between you and Koinex Operators do not enumerate or cover all rights and obligations of each party, and do not guarantee full alignment with needs arising from future development. Therefore,THE PRIVACY POLICY (（）), KOINEX PLATFORM RULES, AND ALL OTHER AGREEMENTS ENTERED INTO SEPARATELY BETWEEN YOU AND KOINEX ARE DEEMED SUPPLEMENTARY TERMS THAT ARE AN INTEGRAL PART OF THESE TERMS AND SHALL HAVE THE SAME LEGAL EFFECT. YOUR USE OF Koinex SERVICES IS DEEMED YOUR ACCEPTANCE OF THE ABOVE SUPPLEMENTARY TERMS.

c. Changes to These Terms

Koinex reserves the right to change or modify these Terms in its discretion at any time. Koinex will notify such changes updating the terms on its website () and modifying the [Last revised] date displayed on this page.。ANY AND ALL MODIFICATIONS OR CHANGES TO THESE TERMS WILL BECOME EFFECTIVE UPON PUBLICATION ON THE WEBSITE OR RELEASE TO USERS. THEREFORE, YOUR CONTINUED USE OF KOINEX SERVICES IS DEEMED YOUR ACCEPTANCE OF THE MODIFIED AGREEMENT AND RULES. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS, YOU MUST STOP USING KOINEX SERVICES IMMEDIATELY. YOU ARE RECOMMENDED TO FREQUENTLY REVIEW THESE TERMS TO ENSURE YOUR UNDERSTANDING OF THE TERMS AND CONDITIONS THAT APPLY TO YOUR ACCESS TO AND USE OF KOINEX SERVICES.

d. Prohibition of Use

BY ACCESSING AND USING KOINEX SERVICES, YOU REPRESENT AND WARRANT THAT YOU HAVE NOT BEEN INCLUDED IN ANY TRADE EMBARGOES OR ECONOMIC SANCTIONS LIST (SUCH AS THE UNITED NATIONS SECURITY COUNCIL SANCTIONS LIST), THE LIST OF SPECIALLY DESIGNATED NATIONALS MAINTAINED BY OFAC (THE OFFICE OF FOREIGN ASSETS CONTROL OF THE U.S. DEPARTMENT OF THE TREASURY), OR THE DENIED PERSONS OR ENTITY LIST OF THE U.S. DEPARTMENT OF COMMERCE. KOINEX RESERVES THE RIGHT TO CHOOSE MARKETS AND JURISDICTIONS TO CONDUCT BUSINESS, AND MAY RESTRICT OR REFUSE, IN ITS DISCRETION, THE PROVISION OF KOINEX SERVICES IN CERTAIN COUNTRIES OR REGIONS.

2. About Koinex

As an important part of the Koinex Ecosystem, Koinex mainly serves as a global online platform for Digital Assets trading, and provides Users with a trading platform, financing services, technical services and other Digital Assets-related services. As further detailed in Article 3 below, Users must register and open an account with Koinex, and deposit Digital Assets into their account prior to trading. Users may, subject to the restrictions set forth in these Terms, apply for the withdrawal of Digital Assets.

Although Koinex has been committed to maintaining the accuracy of the information provided through Koinex Services, Koinex cannot and does not guarantee its accuracy, applicability, reliability, integrity, performance or appropriateness, nor shall Koinex be liable for any loss or damage that may be caused directly or indirectly your use of these contents. The information about Koinex Services may change without notice, and the main purpose of providing such information is to help Users make independent decisions. Koinex does not provide investment or consulting advice of any kind, and is not responsible for the use or interpretation of information on Koinex or any other communication medium. All Users of Koinex Services must understand the risks involved in Digital Assets trading, and are recommended to exercise prudence and trade responsibly within their own capabilities.

3. Koinex Account Registration and Requirements

a. Registration

All Users must apply for a Koinex Account at (https://dashboard.Koinex.us/register) before using Koinex Services. When you register a Koinex Account, you must provide the information identified in this paragraph 3 or otherwise as requested Koinex, and accept these Terms, the Privacy Policy, and other Koinex Platform Rules. Koinex may refuse, in its discretion, to open a Koinex Account for you. You agree to provide complete and accurate information when opening a Koinex Account, and agree to timely update any information you provide to Koinex to maintain the integrity and accuracy of the information. Each User (including natural person, business or legal entity) may maintain only one main account at any given time. However, Users can open one or more subaccounts under the main account with the consent of Koinex. For certain Koinex Services, you may be required to set up a specific account independent from your Koinex Account, based on the provisions of these Terms or the Supplementary Terms. The registration, use, protection and management of such trading accounts are equally governed the provisions of this Section and Section VI, unless otherwise stated in these Terms or the Supplementary Terms.

b. Eligibility

By registering to use a Koinex Account, you represent and warrant that: (i) as an individual, you are at least 18 or are of legal age to form a binding contract under applicable laws; (ii) as an individual, legal person, or other organization, you have full legal capacity and sufficient authorizations to enter into these Terms; (iii) you have not been previously suspended or removed from using the Koinex Platform or the Koinex Services; (iv) you do not have an existing Koinex Account; (v) you are not resident, located in or otherwise attempting to access the Koinex Platform or the Koinex Services from, or otherwise acting on behalf of a person or legal entity that is resident or located in, a Restricted Location. For the purposes hereof, “Restricted Location” shall include the United States, Malaysia, Ontario (Canada), and such other locations as designated Koinex Operators from time to time as a “Restricted Location” for the purposes hereof; (vi) if you act as an employee or agent of a legal entity, and enter into these Terms on their behalf, you represent and warrant that you have all the necessary rights and authorizations to bind such legal entity and to access and use the Koinex Platform and Koinex Services on behalf of such legal entity; and (vii) your use of the Koinex Platform and the Koinex Services will not violate any and all laws and regulations applicable to you or the legal entity on whose behalf you are acting, including but not limited to regulations on anti-money laundering, anti-corruption, and counter-terrorist financing.

Please note that there are legal requirements in various countries which may restrict the products and services that Koinex Operators can lawfully provide. Accordingly, some products and services and certain functionality within the Koinex Platform may not be available or may be restricted in certain jurisdictions or regions or to certain users. You shall be responsible for informing yourself about and observing any restrictions and/or requirements imposed with respect to the access to and use of the Koinex Platform and the Koinex Services in each country from which the Koinex Platform and the Koinex Services are accessed you or on your behalf. Koinex Operators reserve the right to change, modify or impose additional restrictions with respect to the access to and use of the Koinex Platform and/the Koinex Services from time to time at their discretion at any time without prior notification.

c. User Identity Verification

Your registration of an account with Koinex will be deemed your agreement to provide required personal information for identity verification. Such information will be used to verify Users’ identity, identify traces of money laundering, terrorist financing, fraud and other financial crimes through Koinex, or for other lawful purposes stated Koinex. We will collect, use and share such information in accordance with our Privacy Policy. In addition to providing such information, you agree to allow us to keep a record of that information during the period for which your account is active and within five (5) years after your account is closed, in compliance with global industry standards on data storage. You also authorize us to conduct necessary investigations directly or through a third party to verify your identity or protect you and/or us from financial crimes, such as fraud. The information we require to verify your identity may include, but is not limited to, your name, email address, contact information, phone number, username, government-issued ID, date of birth, and other information collected during account registration. When providing the required information, you confirm it is true and accurate.AFTER REGISTRATION, YOU MUST ENSURE THAT THE INFORMATION IS TRUE, COMPLETE, AND TIMELY UPDATED WHEN CHANGED. IF THERE ARE ANY GROUNDS FOR BELIEVING THAT ANY OF THE INFORMATION YOU PROVIDED IS INCORRECT, FALSE, OUTDATED OR INCOMPLETE, KOINEX RESERVES THE RIGHT TO SEND YOU A NOTICE TO DEMAND CORRECTION, DIRECTLY DELETE THE RELEVANT INFORMATION, AND, AS THE CASE MAY BE, TERMINATE ALL OR PART OF KOINEX SERVICES WE PROVIDE FOR YOU. IF WE ARE UNABLE TO REACH YOU WITH THE CONTACT INFORMATION YOU PROVIDED, YOU SHALL BE FULLY LIABLE FOR ANY LOSS OR EXPENSE CAUSED TO KOINEX DURING YOUR USE OF KOINEX SERVICES. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE THE OBLIGATION TO UPDATE ALL THE INFORMATION IF THERE IS ANY CHANGE.BY REGISTERING AN ACCOUNT, YOU HEREBY AUTHORIZE KOINEX TO CONDUCT INVESTIGATIONS THAT KOINEX CONSIDERS NECESSARY, EITHER DIRECTLY OR THROUGH A THIRD PARTY, TO VERIFY YOUR IDENTITY OR PROTECT YOU, OTHER USERS AND/OR KOINEX FROM FRAUD OR OTHER FINANCIAL CRIMES, AND TO TAKE NECESSARY ACTIONS BASED ON THE RESULTS OF SUCH INVESTIGATIONS. YOU ALSO ACKNOWLEDGE AND AGREE THAT YOUR PERSONAL INFORMATION MAY BE DISCLOSED TO CREDIT BUREAUS AND AGENCIES FOR FRAUD PREVENTION OR FINANCIAL CRIME PREVENTION, WHICH MAY RESPOND TO OUR INVESTIGATIONS IN FULL.

d. Account Usage Requirements

The Koinex Account can only be used the account registrant. Koinex reserves the right to suspend, freeze or cancel the use of Koinex Accounts persons other than account registrant. If you suspect or become aware of any unauthorized use of your username and password, you should notify Koinex immediately. Koinex assumes no liability for any loss or damage arising from the use of Koinex Account you or any third party with or without your authorization.

e. Account Security

Koinex has been committed to maintaining the security of User entrusted funds, and has implemented industry standard protection for Koinex Services. However, the actions of individual Users may pose risks. You shall agree to treat your access credentials (such as username and password) as confidential information, and not to disclose such information to any third party. You also agree to be solely responsible for taking the necessary security measures to protect your Koinex Account and personal information.

You should be solely responsible for keeping safe of your Koinex Account and password, and be responsible for all the transactions under your Koinex Account. Koinex assumes no liability for any loss or consequences caused authorized or unauthorized use of your account credentials, including but not limited to information disclosure, information release, consent or submission of various rules and agreements clicking on the website, online agreement renewal, etc.

By creating a Koinex Account, you hereagree that:

you will notify Koinex immediately if you are aware of any unauthorized use of your Koinex Account and password or any other violation of security rules;
you will strictly abide all mechanisms or procedures of Koinex regarding security, authentication, trading, charging, and withdrawal; and
you will take appropriate steps to logout from Koinex at the end of each visit.

III. KOINEX Services

Upon completion of the registration and identity verification for your Koinex Account, you may use various Koinex Services, including but not limited to, Crypto-to-crypto Trading, Fiat Trading, contract trading, leveraged trading, Koinex Savings services, staking, acquiring market-related data, research and other information released Koinex, participating in User activities held Koinex, etc., in accordance with the provisions of these Terms (including Koinex Platform Rules and other individual agreements). Koinex has the right to:

Provide, modify or terminate, in its discretion, any Koinex Services; and
Allow or prohibit some Users’ use of any Koinex Services in accordance with relevant Koinex Platform Rules.Koinex

Koinex has the exclusive authority to determine which Digital Assets are listed on the platform and may add or remove Digital Assets from the platform in its sole discretion, from time to time. Koinex may also change the order size available for each Digital Asset. In respect of such additions, removals, or amendments, Koinex may, but is not obliged to, notify Users in advance and Koinex shall have no liability to Users in connection with such additions, removals or amendments.

1. Service Usage Guidelines

a. License

Provided that you constantly comply with the express terms and conditions stated in these Terms, Koinex grants you a revocable, limited, royalty-free, non-exclusive, non-transferable, and non-sublicensable license to access and use Koinex Services through your computer or Internet compatible devices for your personal/internal purposes. You are prohibited to use Koinex Services for resale or commercial purposes, including transactions on behalf of other persons or entities. All the above actions are expressly prohibited and constitute a material violation of these Terms. The content layout, format, function and access rights regarding Koinex Services should be stipulated in the discretion of Koinex. Koinex reserves all rights not expressly granted in these Terms. Therefore, you are hereprohibited from using Koinex Services in any way not expressly authorized these Terms.

These Terms only grant a limited license to access and use Koinex Services. Therefore, you hereagree that when you use Koinex Services, Koinex does not transfer Koinex Services or the ownership or intellectual property rights of any Koinex intellectual property to you or anyone else. All the text, graphics, user interfaces, visual interface, photos, sounds, process flow diagrams, computer code (including html code), programs, software, products, information and documents, as well as the design, structure, selection, coordination, expression, look and feel, and layout of any content included in the services or provided through Koinex Services, are exclusively owned, controlled and/or licensed Koinex Operators or its members, parent companies, licensors or affiliates.

Koinex owns any feedback, suggestions, ideas, or other information or materials (hereinafter collectively referred to as “Feedback”) about Koinex or Koinex Services that you provide through email, Koinex Services, or other ways. You heretransfer all rights, ownership and interests of the Feedback and all related intellectual property rights to Koinex. You have no right and herewaive any request for acknowledgment or compensation based on any Feedback, or any modifications based on any Feedback.

b. Restriction

When you use Koinex Services, you agree and undertake to comply with the following provisions:

During the use of Koinex Services, all activities you carry out should comply with the requirements of applicable laws and regulations, these Terms, and various guidelines of Koinex;
Your use of Koinex Services should not violate public interests, public morals, or the legitimate interests of others, including any actions that would interfere with, disrupt, negatively affect, or prohibit other Users from using Koinex Services;
You agree not to use the services for market manipulation (such as pump and dump schemes, wash trading, self-trading, front running, quote stuffing, and spoofing or layering, regardless of whether prohibited law);
Without written consent from Koinex, the following commercial uses of Koinex data are prohibited:1) Trading services that make use of Koinex quotes or market bulletin board information.2) Data feeding or streaming services that make use of any market data of Koinex.3) Any other websites/apps/services that charge for or otherwise profit from (including through advertising or referral fees) market data obtained from Koinex.
Without prior written consent from Koinex, you may not modify, replicate, duplicate, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any copyright statement or label, or license, sub-license, sell, mirror, design, rent, lease, private label, grant security interests in the properties or any part of the properties, or create their derivative works or otherwise take advantage of any part of the properties.
Accounts left dormant for a month are automatically deactivated with the help of our automated system,You will have to make a valid deposit Transaction on your account to reactivate it,if left unattended to or refusal to reactivate your account with the genuine intended means,it will be subjected to account termination.
You may not (i) use any deep linking, web crawlers, bots, spiders or other automatic devices, programs, scripts, algorithms or methods, or any similar or equivalent manual processes to access, obtain, copy or monitor any part of the properties, or replicate or bypass the navigational structure or presentation of Koinex Services in any way, in order to obtain or attempt to obtain any materials, documents or information in any manner not purposely provided through Koinex Services; (ii) attempt to access any part or function of the properties without authorization, or connect to Koinex Services or any Koinex servers or any other systems or networks of any Koinex Services provided through the services hacking, password mining or any other unlawful or prohibited means; (iii) probe, scan or test the vulnerabilities of Koinex Services or any network connected to the properties, or violate any security or authentication measures on Koinex Services or any network connected to Koinex Services; (iv) reverse look-up, track or seek to track any information of any other Users or visitors of Koinex Services; (v) take any actions that imposes an unreasonable or disproportionately large load on the infrastructure of systems or networks of Koinex Services or Koinex, or the infrastructure of any systems or networks connected to Koinex services; (vi) use any devices, software or routine programs to interfere with the normal operation of Koinex Services or any transactions on Koinex Services, or any other person’s use of Koinex Services; (vii) forge headers, impersonate, or otherwise manipulate identification, to disguise your identity or the origin of any messages or transmissions you send to Koinex, or (viii) use Koinex Services in an illegal way.
You may not lay false allegations that will defile our name,If we do find out that you making a false or illegal claims to criticize our company your account will be subjected to violation of our terms and action will be taken

By accessing Koinex Services, you agree that Koinex has the right to investigate any violation of these Terms, unilaterally determine whether you have violated these Terms, and take actions under relevant regulations without your consent or prior notice. Examples of such actions include, but are not limited to:

Blocking and closing order requests;
Freezing your account;
Reporting the incident to the authorities;
Publishing the alleged violations and actions that have been taken;
Deleting any information you published that are found to be violations.

2. Crypto-to-crypto Trading

Upon completion of the registration and identity verification for your Koinex Account, you may conduct Crypto-to-crypto Trading on Koinex in accordance with the provisions of these Terms and Koinex Platform Rules.

a. Orders

Upon sending an instruction of using Koinex Services for Crypto-to-crypto Trading (an “Order”), your account will be immediately updated to reflect the open Orders, and your Orders will be included in Koinex’s order book to match other users’ Orders. If one of your Orders fully or partially matches another user’s Order, Koinex will execute an exchange (a “Transaction”). Once the Transaction is executed, your account will be updated to reflect that the Order has been fully executed and closed, or the Order has been partially executed. The Order will remain uncompleted until it is fully executed or cancelled under paragraph (b) below. To conclude a Transaction, you authorize Koinex to temporarily control the Digital Currencies involved in your Transaction.

b. Cancellation

For Orders initiated through Koinex Services, you may only cancel them before they have been matched with other Users’ Orders. Once your Order has been matched with another user’s Order, you may not change, revoke or cancel Koinex’s authorization to complete the Order. For any partially matched Order, you may cancel the unmatched part of the Order unless such portion has been matched. Koinex reserves the right to reject any cancellation request related to the Order you have submitted. If your account does not have sufficient amount of Digital Currencies to execute an Order, Koinex may cancel the entire Order, or execute part of the Order with the amount of Digital Currencies you have in your account (in each case, any Transaction related fees payable to Koinex are deducted as stated in paragraph (c) below).

c. Fees

You agree to pay Koinex the fees specified in.Koinex may, in its discretion, update the fees at any time. Any updated fees will apply to any sales or other Transactions that occur following the effective date of the updated fees. You authorize Koinex to deduct from your account any applicable fees that you owe under these Terms.

d. Other Types of Crypto-to-crypto Trading

In addition to the Crypto-to-crypto Trading that allows users to directly place orders as mentioned in paragraph (a) above, Koinex may, in its discretion, provide technical and platform services for other types of Crypto-to-crypto Trading under its separately formulated Koinex Platform Rules, such as One Cancels the Other (OCO) and block trade.

3. Fiat Trading

Prior to conducting Fiat Trading, you shall separately read, agree to, and comply with:

a. the Terms of Use of Bifinity UAB;

b. the User Agreements with various third party service providers with which Koinex has partnered to offer Fiat Trading services, and, if applicable, open an account with such partners, following the completion of the registration and identity verification for your Koinex Account;

c. the Legal Statement, the Privacy Policy, and any other Koinex Platform Rules related to Fiat Trading

If you choose to utilise Fiat Trading, you agree that Bifinity UAB (registration number: 305595206) having its registered office at Lvivo g. 25-104, Vilnius, Lithuania shall work in collaboration with regulated third party service providers to offer such services. Bifinity UAB is governed the laws of the Republic of Lithuania. A full list of Bifinity UAB partners can be found HERE.

Bifinity UAB is registered in accordance with the applicable laws of the Republic of Lithuania as virtual currency depository wallet operator and virtual currency exchange operator. For the avoidance of doubt please note that Bifinity UAB is not a licensed financial services provider. Cryptocurrency exchange and depository services provided Bifinity UAB are not regulated the Bank of Lithuania.

4. Futures Trading

Unless otherwise specified Koinex, to conduct Futures Trading, you must conclude with Koinex a separate Koinex Futures Service Agreement and open a special Collateral Account, following the completion of registration and identity verification for your Koinex Account. You acknowledge and agree that:

a. You fully understand the high risks of Futures Trading, including but not limited to the risk of major fluctuations of Digital Assets in Futures Trading, and the risk of exacerbated adverse outcome when leverage is used;

b. You have sufficient investment knowledge and experience and the capacity to take risks arising from Futures Trading, and agree to independently assume all the risks arising from the investment of Futures Trading;

c. Before performing Futures Trading, you have read and understood all the contents of the Koinex Futures Service Agreement and the relevant Koinex Platform Rules, and have consulted relevant professionals to make informed decisions on whether and how to complete Futures Trading according to their recommendations and your own reasonable judgment;

d. You agree and authorize Koinex to take various reasonable measures in its discretion (including but not limited to forced liquidation and forced position reduction under specific circumstances) in accordance with the Koinex Futures Service Agreement and the relevant Koinex Platform Rules to protect the legitimate interests of you, Koinex and other Users.

5. Options Trading

Before entering into transactions in Options products through Koinex (“Options Trading”), you acknowledge and agree that:

a. You fully understand the high risks of Options Trading, including but not limited to the risk of major fluctuations of Digital Assets in Options Trading, and the risk of exacerbated adverse outcome when leverage is used;

b. You have sufficient investment knowledge and experience and the capacity to take risks arising from Options Trading, and agree to independently assume all the risks arising from the investment of Options Trading;

c. Before performing Options Trading, you have read and understood, and agree to be bound the terms of, the Koinex Options Service Agreement and all relevant Koinex Platform Rules, which shall supplement these Terms of Use, and have consulted relevant professionals to make informed decisions on whether and how to complete Options Trading according to their recommendations and your own reasonable judgment;

d. You agree and authorize Koinex to take various reasonable measures in its discretion (including but not limited to forced liquidation and forced position reduction under specific circumstances) in accordance with the Koinex Options Service Agreement and all relevant Koinex Platform Rules to protect the legitimate interests of you, Koinex and other Users.

6. Margin Trading

By making use of the Margin Services, you acknowledge and agree that you have read, understood and accepted the “Margin Service Terms of Use”, which shall apply to all Margin Services (as such term is defined in the Margin Service Terms of Use).

7. Lending Services

Unless otherwise provided Koinex, to borrow currencies, you must conclude with Koinex a separate Lending Services User Agreement and open a special Collateral Account and/or finish other relevant procedures, following the completion of registration and identity verification for your Koinex Account. You understand and agree that:

a. There are considerable risks involved in Lending Services, which include without limitation to risks of fluctuation of the borrowed Digital Assets’ value, derivative risks and technical risks. You shall carefully consider and exercise clear judgment to evaluate your financial situation and the aforesaid risks to make any decision on using Lending Services, and you shall be responsible for all losses arising therefrom;

b. you shall cooperate to provide the information and materials related to identity verification and Lending Services as required Koinex, and be solely responsible for taking necessary security measures to protect the security of your Collateral Account and personal information;

c. you shall carefully read relevant Koinex Platform Rules before using Lending Services, and be aware of, understand and observe the specific information and rules regarding the operations of Lending Services, and you undertake that the use of the assets borrowed shall conform to requirements of these Terms and related laws and regulations;

d. Koinex has the full right to manage your Collateral Account and collateral during the period in which Lending Services are offered, and reserves the right, under the circumstances specified in the Lending Services User Agreement or these Terms, to implement various risk control measures, which include but are not limited to forced liquidation. Such steps may cause major losses to you and you shall be solely responsible for the outcomes of such measures;

e. Koinex has the right to temporarily or permanently prohibit you from using Lending Services when it deems it necessary or reasonable, and to the maximum extent permitted law, without liability of any kind to you.

8. Koinex Savings Service

Koinex offers Koinex Savings, a service to provide Users with value-added services for their idle Digital Assets. To use Koinex Savings service, you must conclude with Koinex a separate Koinex Savings Service User Agreement and open a special Koinex Savings service account, following the completion of registration and identity verification for your Koinex Account. When using Koinex Savings service, you should note that:

a. Koinex Savings assets will be used in cryptocurrency leveraged borrowing and other businesses.

b. When you use Koinex Savings service, you will unconditionally authorize Koinex to distribute and grant the leveraged interest according to Koinex Platform Rules.

c. You shall abide relevant laws and regulations to ensure that the sources of Digital Assets are legitimate and compliant when using Koinex Savings service.

d. When you use Koinex Savings service, you should fully recognize the risks of investing in Digital Assets and operate cautiously.

e. You agree that all investment operations conducted on Koinex represent your true investment intentions and that unconditionally accept the potential risks and benefits of your investment decisions.

f. Koinex reserves the right to suspend or terminate Koinex Savings service. If necessary, Koinex can suspend and terminate Koinex Savings service at any time.

g. Due to network delay, computer system failures and other force majeure, which may lead to delay, suspension, termination or deviation of execution of Koinex Savings service, Koinex will use reasonable effort to ensure but not promise that Koinex Savings service execution system runs stably and effectively. Koinex does not take any responsibility if the final execution fails to match your expectations due to the above factors.

9. Staking Programs

Koinex will from time to time launch Staking Programs for specific types of Digital Currencies to reward, as per certain rules, users who hold such Digital Currencies in their Koinex Accounts. When participating in Staking Programs, you should note that:

a. Unless otherwise stipulated Koinex, Staking Programs are free of charge and Users may trade during the staking period;

b. Koinex does not guarantee Users’ proceeds under any Staking Program;

c. Koinex has the right to initiate or terminate Staking Program for any Digital Currencies or modify rules on such programs in its sole discretion;

d. Users shall ensure that sources of the Digital Currencies they hold in Koinex Accounts are legal and compliant and undertake to observe related laws and regulations. Otherwise, Koinex has the right to take necessary steps in accordance with these Terms or Koinex Platform Rules, including, without limitation, freezing Koinex Accounts or deducting the Digital Currencies awarded to Users who violate the rules of respective Staking Programs.

10. Koinex POS Service Agreement

a. Koinex.us launched Koinex POS service for Koinex.us users to gain proceeds through idle cryptocurrency assets.

b. Koinex POS assets will be used in cryptocurrency staking to gain proceeds and other businesses.

c. When you use Koinex POS service, you will unconditionally authorize Koinex.us to distribute the staking interest according to the rules of the platform.

d. You shall abide the relevant laws of the State to ensure that the sources of assets are legitimate and compliant when using Koinex POS service.

e. When you use Koinex POS service, you should fully recognize the risks of investment in cryptocurrency and operate cautiously.

f. You agree that all investment operations conducted on Koinex.us represent your true investment intentions and that unconditionally accept the potential risks and benefits of your investment decisions.

g. Koinex.us reserves the right to suspend or terminate Koinex POS service. If necessary, Koinex.us can suspend and terminate Koinex POS service at any time.

h. Due to network delay, computer system failures and other force majeure, which may lead to delay, suspension or deviation of Koinex POS service execution, Koinex.us will use commercially reasonable effort to ensure but not promise that Koinex POS service execution system run stably and effectively. Koinex.us does not take any responsibility if the final execution doesn’t match your expectations due to the above factors.

11. Koinex Convert Services

a. Upon completion of the registration and identity verification for your Koinex Account, you may be able to make use of the Koinex Convert services, which enable Users to buy and sell Digital Assets based on prices provided Koinex (the “Koinex Convert Services”). Pursuant to the Koinex Convert Services, Users may provide Koinex with a request to convert one Digital Asset into another Digital Asset (a “Conversion”), which Koinex may, in its sole discretion, elect to accept or reject. If accepted, a Digital Asset spot transaction will be entered into between Koinex and the User subject to the terms as set out in the remainder of this Clause.

b. To request a Conversionbetween a supported trading pair of Digital Assets through the Platform, Users may place (i) a market order, specifying the type and amount of the Digital Asset to be converted and the type of the Digital Asset to be received pursuant to such Conversion (a “Convert Market Order”); and/or (ii) a limit order, specifying the type and amount of the Digital Asset to be converted and the type of Digital Asset to be received pursuant to such Conversion, the limit price at which such Conversion is to take place and the date upon which the limit order is to expire (a “Convert Limit Order”). For the purposes of the Koinex Convert Services reference to “Platform” shall be to the digital platform made accessible via any website, page, feature, or content owned or operated Koinex, any mobile application developed or provided Koinex or any Koinex API Connection (as defined below) made available to Users or third-party applications relying on such Koinex API Connection or such other means as Koinex may prescribe from time to time for the use of Koinex Convert Services.

c. If a User places a Convert Market Order, Koinex may (but is not obliged to) provide a non-binding, indicative and discretionary quote for the conversion (a “Convert Quote”), which the User may accept or decline within such period of time as Koinex may in its sole discretion specify. It is the User’s responsibility to check the competitiveness of the price and decide whether to accept the Convert Quote or not within the specified time. User’s acceptance of the Convert Quote will result in the submission of a trade request to Koinex for Koinex to process the requested Conversion at the price provided in the Convert Quote (the “User Trade Request”). Submission of a User Trade Request authorizes Koinex to temporarily lock the User’s Digital Assets that are to be converted until the Conversion is completed (subject to Koinex’s right to reject any such User Trade Request as detailed further below).

d. User’s acceptance of a Convert Quote and submission of a User Trade Request does not obligate Koinex to process the requested Conversion on behalf of the User. Koinex may either accept or reject the User Trade Request at its sole discretion, depending on market conditions and other factors at the relevant time.

e. If Koinex accept a User Trade Request, Koinex will guarantee the price of the requested Conversion (regardless of any price movement since the Convert Quote was provided) as well as the amounts of the relevant Digital Assets that are to be Converted and provided to User pursuant to such Conversion. Koinex will settle the requested Conversion accordingly debiting the User’s Koinex Account of the agreed amount of Digital Assets to be converted and crediting the User’s Koinex Account with the agreed amount of Digital Assets to be received pursuant to such Conversion. In most cases, the settlement process will complete within 10 seconds from the acceptance Koinex of the relevant User Trade Request, however Koinex does not guarantee the settlement of the Conversion within this timeframe and in some instances the settlement process may take several hours or even longer, depending on various factors, including, without limitation, market conditions, technical issues, etc. Once a User Trade Request has been accepted Koinex, , the User will not be permitted to cancel the requested Conversion or to transfer, withdraw, or otherwise trade the Digital Assets that are the subject of such Conversion. Koinex shall not be held responsible for potential loss or opportunity cost in connection with any price change of the Digital Asset subject to the Conversion during this settlement period.

f. In respect of Convert Limit Orders, Koinex may accept or reject any Convert Limit Order in its sole discretion. If Koinex accepts a Convert Limit Order, Koinex does not guarantee that such Convert Limit Order will be filled , even if the market price of the relevant Digital Asset subject to the Conversion hits or crosses the limit price set the User pursuant to such Convert Limit Order. This is due to the fact that Convert Limit Orders are executed subject to market conditions and liquidity. Koinex shall not be held responsible for any potential loss or opportunity cost due to the failure to execute any Convert Limit Order in such case. If any Convert Market Order is executed, the provisions detailed in sub-clause (e) above with respect to the settlement of the relevant Conversion shall apply.

g. Koinex has the exclusive authority to determine which Digital Assets are listed on the Platform and are available for the purposes of any Conversion and may add or remove Digital Assets and/or Digital Asset trading pairs from the Platform in its sole discretion, from time to time without prior notice. Koinex may also change the order size available for a Conversion with respect to a particular Digital Asset. In respect of any such additions, removals, or changes, Koinex may, but is not obliged to, notify Users in advance and Koinex shall have no liability to Users in connection with such additions, removals or changes.

h. It is recommended that Users conduct independent research into different Digital Assets prior to using Koinex Convert Services and that Users take steps to ensure they understand the risks associated with the trading of Digital Assets. Users bear full responsibility for ensuring that the Koinex Convert Services are suitable for them, taking into account their own financial objectives and circumstances, and shall be solely responsible for any profit or loss sustained in connection with their use of the Koinex Convert Services. Koinex does not make any representation of guarantee as to the outcome to be received the trading of Digital Assets whether pursuant to the Koinex Convert Services or otherwise.

If a User is accessing the Koinex Convert Services pursuant to an API connection provided to the User Koinex (a “Koinex API Connection”), the User acknowledges and agrees as follows:

Koinex does not currently support the submission of Convert Limit Orders through any Koinex API Connection. Accordingly, a Koinex API Connection may only be used for the purposes of submitting Convert Market Orders;
Koinex may change the endpoints of any Koinex API Connection from time to time and/or may change the settings of any Koinex API Connection, including to impose any particular trading limits and/or minimum order amounts with respect to specific Users, in each case at any time for any reason in its sole discretion and shall not be obliged to provide any prior notice to User of any such change;
Koinex may restrict or terminate a Koinex API Connection at any time for any reason in its sole discretion, for example, including (but not limited to) where Koinex suspects that the User is using the Koinex API Connection for the purposes of price arbitrage, market manipulation or is otherwise exploiting pricing provided Koinex via the Koinex API Connection for the purposes of gaining a market advantage, and Koinex is not obliged to provide any prior notice to User of any such restriction or termination or any reason therefor;
a Koinex API Connection is provided “as is” and is used a User entirely at its own risk. Koinex shall not be liable for any error, malfunction, or unavailability of any Koinex API Connection or any losses incurred a User or any third party in connection with the use of (or inability to use) any Koinex API Connection; and
if User is redistributing any prices provided Koinex through a Koinex API Connection, whether in relation to the Koinex Convert Services or otherwise, Koinex shall not be a party to, nor have any obligation with respect to, any transaction entered into the User with any third party (including any customer of the User) on the basis of a price provided Koinex. User shall be solely responsible for its transactions and relationships with third parties (including its own customers), including without limitation any obligations or duties arising under applicable law or regulation. To the extent that User applies any mark-up or spread to prices received from Koinex for the purposes of trading with its own customers, User shall be solely responsible for determining the amount of and appropriateness of any such mark-up or spread and Koinex shall have no involvement with, or liability in relation to, any such decision or other decision regarding transactions between the User and any customer of User or other third party. Unless otherwise agreed Koinex in writing, User shall not identify Koinex as the source of any prices provided to User to any third party (including User’s own customers) nor use the name “Koinex” or any logo or symbol of Koinex in its own marketing, communications with third parties, websites or for any other purpose.

12. Koinex Leveraged Tokens

Before transacting in Koinex Leveraged Tokens, you acknowledge and agree that you have read, understood and accepted each of the Koinex Leveraged Tokens Risk Disclosure Statement and the Koinex Leveraged Tokens Agreement, which shall apply to all subscriptions to, redemptions of and transactions in Koinex Leveraged Tokens (as such term is defined in the Koinex Leveraged Tokens Agreement).

13. BUSD Conversion

A. Deposits

From such time on the Conversion Inception Date as Koinex may determine, when you deposit or receive a Designated Stablecoin into your Koinex Account, the amount received will automatically be converted into an equivalent amount of BUSD at a rate of 1 to 1.

B. Existing balances

At such time on the Conversion Inception Date as Koinex may determine, any balance in your Koinex Account denominated in a Designated Stablecoin will automatically be converted into an equivalent amount of BUSD at a rate of 1 to 1.

C. Withdrawals

On or after the Conversion Inception Date, if you have a balance in your Koinex Account denominated in BUSD, you may give Instructions to withdraw such balance from your Koinex Account either in BUSD or in any of the Designated Stablecoins. Where you choose to withdraw a Designated Stablecoin, you will receive an amount equal to your balance in BUSD, converted into the relevant Designated Stablecoin at a rate of 1 to 1, minus any applicable withdrawal and transaction fees.

D. Exceptions

Koinex reserves the right to suspend or terminate the Designated Stablecoin Conversion for any or all Designated Stablecoins at any time without prior notice. Where necessary due to market conditions affecting one or more Designated Stablecoins, Koinex may adjust the conversion rate used for the Designated Stablecoin Conversion.

14. Koinex OTC

If agreed with Koinex, you may be permitted to receive certain over-the-counter (OTC) services with respect to bilateral transactions in Digital Assets, which services shall be subject to the Koinex OTC Terms. You agree to be bound the Koinex OTC Terms with respect to all OTC Services provided to you through Agreed Communication Channels (as each term is defined in the Koinex OTC Terms).

IV. Liabilities

1. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, KOINEX SERVICES, KOINEX MATERIALS AND ANY PRODUCT, SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF KOINEX ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND KOINEX EXPRESSLY DISCLAIMS, AND YOU WAIVE, ANY AND ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE IN TRADE. WITHOUT LIMITING THE FOREGOING, KOINEX DOES NOT REPRESENT OR WARRANT THAT THE SITE, KOINEX SERVICES OR KOINEX MATERIALS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KOINEX DOES NOT GUARANTEE THAT ANY ORDER WILL BE EXECUTED, ACCEPTED, RECORDED OR REMAIN OPEN. EXCEPT FOR THE EXPRESS STATEMENTS, AGREEMENTS AND RULES SET FORTH IN THESE TERMS, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELIED UPON ANY OTHER STATEMENT OR AGREEMENT, WHETHER WRITTEN OR ORAL, WITH RESPECT TO YOUR USE AND ACCESS OF Koinex SERVICES. WITHOUT LIMITING THE FOREGOING, YOU HEREBY UNDERSTAND AND AGREE THAT KOINEX WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR RELATING TO: (A) ANY INACCURACY, DEFECT OR OMISSION OF DIGITAL ASSETS PRICE DATA, (B) ANY ERROR OR DELAY IN THE TRANSMISSION OF SUCH DATA, (C) INTERRUPTION IN ANY SUCH DATA, (D) REGULAR OR UNSCHEDULED MAINTENANCE CARRIED OUT BY KOINEX AND SERVICE INTERRUPTION AND CHANGE RESULTING FROM SUCH MAINTENANCE, (E) ANY DAMAGES INCURRED BY OTHER USERS’ ACTIONS, OMISSIONS OR VIOLATION OF THESE TERMS, (F) ANY DAMAGE CAUSED BY ILLEGAL ACTIONS OF OTHER THIRD PARTIES OR ACTIONS WITHOUT AUTHORIZED BY KOINEX; AND (G) OTHER EXEMPTIONS MENTIONED IN DISCLAIMERS AND PLATFORM RULES ISSUED BY KOINEX.

THE DISCLAIMER OF IMPLIED WARRANTIES CONTAINED HEREIN MAY NOT APPLY IF AND TO THE EXTENT IT IS PROHIBITED BY APPLICABLE LAW OF THE JURISDICTION IN WHICH YOU RESIDE.

2. Disclaimer of Damages and Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Koinex, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, INFORMATION, REVENUE, PROFITS OR OTHER BUSINESSES OR FINANCIAL BENEFITS) ARISING OUT OF Koinex SERVICES, ANY PERFORMANCE OR NON-PERFORMANCE OF Koinex SERVICES, OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF Koinex AND ITS AFFILIATES, WHETHER UNDER CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY EVEN IF Koinex HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES EXCEPT TO THE EXTENT OF A FINAL JUDICIAL DETERMINATION THAT SUCH DAMAGES WERE A RESULT OF Koinex GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT OR INTENTIONAL VIOLATION OF LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL THE LIABILITY OF Koinex, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS ARISING OUT OF SERVICES OFFERED BY OR ON BEHALF OF Koinex AND ITS AFFILIATES, ANY PERFORMANCE OR NON-PERFORMANCE OF Koinex SERVICES, OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM, WHETHER UNDER CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY, EXCEED THE AMOUNT OF THE FEES PAID BY YOU TO Koinex UNDER THESE TERMS IN THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY.

3. Indemnification

You agree to indemnify and hold harmless Koinex Operators, their affiliates, contractors, licensors, and their respective directors, officers, employees and agents from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses and damages (including attorneys’ fees, fines or penalties imposed any regulatory authority) arising out of or related to (i) your use of, or conduct in connection with, Koinex Services, (ii) your breach or our enforcement of these Terms, or (iii) your violation of any applicable law, regulation, or rights of any third party during your use of Koinex Services. If you are obligated to indemnify Koinex Operators, their affiliates, contractors, licensors, and their respective directors, officers, employees or agents pursuant to these Terms, Koinex will have the right, in its sole discretion, to control any action or proceeding and to determine whether Koinex wishes to settle, and if so, on what terms.

V. Announcements

Please be aware that all official announcements, news, promotions, competitions and airdrops will be listed on www.Koinex.us/en/support/announcement . USERS UNDERTAKE TO REFER TO THESE MATERIALS REGULARLY AND PROMPTLY. KOINEX WILL NOT BE HELD LIABLE OR RESPONSIBLE IN ANY MANNER OF COMPENSATION SHOULD USERS INCUR PERSONAL LOSSES ARISING FROM IGNORANCE OR NEGLIGENCE OF THE ANNOUNCEMENTS.

VI. Termination of Agreement

1. Suspension of Koinex Accounts

You agree that Koinex shall have the right to immediately suspend your Koinex Account (and any accounts beneficially owned related entities or affiliates), freeze or lock the Digital Assets or funds in all such accounts, and suspend your access to Koinex for any reason including if Koinex suspects any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations. You agree that Koinex shall not be liable to you for any permanent or temporary modification of your Koinex Account, or suspension or termination of your access to all or any portion of Koinex Services. Koinex shall reserve the right to keep and use the transaction data or other information related to such Koinex Accounts. The above account controls may also be applied in the following cases:

The Koinex Account is subject to a governmental proceeding, criminal investigation or other pending litigation;
We detect unusual activities in the Koinex Account;
We detect unauthorized access to the Koinex Account;
False allegations to discriminate our company
We are required to do so a court order or command a regulatory/government authority.

2. Cancellation of Koinex Accounts

In case of any of the following events, Koinex shall have the right to directly terminate these Terms cancelling your Koinex Account, and shall enjoy the right but not the obligation to permanently freeze (cancel) the authorizations of your Koinex Account on Koinex and withdraw the corresponding Koinex Account thereof:

after Koinex terminates services to you;
you allegedly register or register in any other person’s name as a Koinex User again, directly or indirectly;
the information that you have provided is untruthful, inaccurate, outdated or incomplete;
when these Terms are amended, you state your unwillingness to accept the amended Terms applying for cancellation of your Koinex Account or other means;
you request that Koinex Services be terminated; and
any other circumstances where Koinex deems it should terminate Koinex Services.

Should your Koinex Account be terminated, the account and transactional information that meet data retention standards will be securely stored for 5 years. In addition, if a transaction is unfinished during the account termination process, Koinex shall have the right to notify your counterparty of the situation at that time. You acknowledge that a user-initiated account exit (right to erasure under GDPR or other equivalent regulations) will also be subjected to the termination protocol stated above.

If Koinex is informed that any Digital Assets or funds held in your Koinex Account are stolen or otherwise are not lawfully possessed you, Koinex may, but has no obligation to, place an administrative hold on the affected funds and your Koinex Account. If Koinex does lay down an administrative hold on some or all of your funds or Koinex Account, Koinex may continue such hold until such time as the dispute has been resolved and evidence of the resolution acceptable to Koinex has been provided to Koinex in a form acceptable to Koinex. v will not involve itself in any such dispute or the resolution of the dispute. You agree that Koinex will have no liability or responsibility for any such hold, or for your inability to withdraw Digital Assets or funds or execute trades during the period of any such hold.

3. Remaining Funds After Koinex Account Termination

Except as set forth in paragraph 4 below, once a Koinex Account is closed/withdrawn, all remaining account balance (which includes charges and liabilities owed to Koinex) will be payable immediately to Koinex. Upon payment of all outstanding charges to Koinex (if any), Users will have 5 business days to withdraw all Digital Assets or funds from the account.

4. Remaining Funds After Koinex Account Termination Due to Fraud, Violation of Law, or Violation of These Terms

Koinex maintains full custody of the Digital Assets, funds and User data/information which may be turned over to governmental authorities in the event of Koinex Accounts’ suspension/closure arising from fraud investigations, investigations of violation of law or violation of these Terms.

5. Dormant Accounts

Notwithstanding any provision of this Section VI, Koinex may provide a written notice requiring you to close all of your open positions and withdraw all of your Digital Assets from your Koinex Account within 30 days of the notice. In the event that you fail to do so, Koinex may in its absolute discretion and without prior notice to you:

(a) deem your Koinex account as a dormant account;

(b) close any open positions in any Koinex products;

(c) convert the Digital Assets to a different type of Digital Asset (e.g., from BTC to BUSD). For the avoidance of doubt, none of the Koinex Operators shall be liable for any loss of profit, tax obligations or any other loss, damage or expense incurred you resulting from such conversion;

(d) transfer such dormant account (including any Digital Assets contained therein) to an affiliate of the Koinex Operators, any third-party custodian or an isolated wallet where it is deemed reasonably necessary Koinex to do so. In the event that such transfer has taken place, you have the right to retrieve your digital assets from subject to satisfying Koinex’s verification requirements, including completing KYC;

(e) charge a dormant account fee to cover the cost of maintaining the assets the Koinex Operators, its affiliates or any third-party and such fee shall be withdrawn directly from the dormant account on a monthly basis; and

(f) close a dormant account at any time, and Koinex will not be liable for any loss, damage or expense incurred you as a result of the closure of a dormant account unless there was fraud or willful default Koinex. Any assets in these dormant accounts will be transferred in accordance to paragraph 5(d) above. After a dormant account is closed, it cannot be reactivated you (i.e. you will need to register a new Koinex account if you wish to continue to use Koinex Services).

(g)

VII. No Financial Advice

Koinex is not your broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in connection with any trades or other decisions or activities effected you using Koinex Services. No communication or information provided to you Koinex is intended as, or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. Unless otherwise specified in these Terms, all trades are executed automatically, based on the parameters of your order instructions and in accordance with posted trade execution procedures, and you are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you according to your personal investment objectives, financial circumstances and risk tolerance, and you shall be solely responsible for any loss or liability therefrom. You should consult legal or tax professionals regarding your specific situation. Koinex does not recommend that any Digital Asset should be bought, earned, sold, or held you. Before making the decision to buy, sell or hold any Digital Asset, you should conduct your own due diligence and consult your financial advisors prior to making any investment decision. Koinex will not be held responsible for the decisions you make to buy, sell, or hold Digital Asset based on the information provided Koinex.

VIII. Compliance with Local Laws

It is Users’ responsibility to abide local laws in relation to the legal usage of Koinex Services in their local jurisdiction as well as other laws and regulations applicable to Users. Users must also factor, to the extent of their local laws all aspects of taxation, the withholding, collection, reporting and remittance to their appropriate tax authorities.ALL USERS OF KOINEX SERVICES ACKNOWLEDGE AND DECLARE THAT THEIR FUNDS COME FROM LEGITIMATE SOURCES AND DO NOT ORIGINATE FROM ILLEGAL ACTIVITIES; USERS AGREE THAT KOINEX WILL REQUIRE THEM TO PROVIDE OR OTHERWISE COLLECT THE NECESSARY INFORMATION AND MATERIALS AS PER RELEVANT LAWS OR GOVERNMENT ORDERS TO VERIFY THE LEGALITY OF THE SOURCES AND USE OF THEIR FUNDS. Koinex maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, terminate Users’ accounts and funds which are flagged out or investigated legal mandate.

IX. Privacy Policy

Access to Koinex Services will require the submission of certain personally identifiable information. Please review Koinex’s Privacy Policy at www.Koinex.us/en/privacy for a summary of Koinex’s guidelines regarding the collection and use of personally identifiable information.

X. Resolving Disputes: Forum, Arbitration, Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY, AS IT INVOLVES A WAIVER OF CERTAIN RIGHTS TO BRING LEGAL PROCEEDINGS, INCLUDING AS A CLASS ACTION.

1. Notice of Claim and Dispute Resolution Period. Please contact Koinex first! Koinex wants to address your concerns without resorting to formal legal proceedings, if possible. If you have a dispute with Koinex, then you should contact Koinex and a ticket number will be assigned. Koinex will attempt to resolve your dispute internally as soon as possible. The parties agree to negotiate in good faith to resolve the dispute (which discussions shall remain confidential and be subject to applicable rules protecting settlement discussions from use as evidence in any legal proceeding).

In the event the dispute cannot be resolved satisfactorily, and you wish to assert a legal claim against Koinex, then you agree to set forth the basis of such claim in writing in a “Notice of Claim,” as a form of prior notice to Koinex. The Notice of Claim must (1) describe the nature and basis of the claim or dispute, (2) set forth the specific relief sought, (3) provide the original ticket number, and (4) include your Koinex account email. The Notice of Claim should be submitted to an email address or hyperlink provided in your correspondence with Koinex. After you have provided the Notice of Claim to Koinex, the dispute referenced in the Notice of Claim may be submitted either Koinex or you to arbitration in accordance with paragraph 2 of this Section, below. For the avoidance of doubt, the submission of a dispute to Koinex for resolution internally and the delivery of a Notice of Claim to Koinex are prerequisites to commencement of an arbitration proceeding (or any other legal proceeding). During the arbitration, the amount of any settlement offer made you or Koinex shall not be disclosed to the arbitrator.

2. Agreement to Arbitrate and Governing Law. You and Koinex Operators agree that, subject to paragraph 1 above, any dispute, claim, or controversy between you and Koinex (and/or Koinex Operators) arising in connection with or relating in any way to these Terms or to your relationship with Koinex (and/or Koinex Operators) as a user of Koinex Services (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms) will be determined mandatory final and binding individual (not class) arbitration, except as set forth below under Exceptions to Agreement to Arbitrate. You and Koinex Operators further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including without limitation any objections with respect to the existence, scope or validity of the Agreement to Arbitrate, or to the arbitrability of any claim or counterclaim. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including, if applicable, attorney fees), except that the arbitrator may not award declaratory or injunctive relief in favour of anyone but the parties to the arbitration. The arbitration provisions set forth in this Section will survive termination of these Terms. Arbitration Rules. The arbitration shall be subject to the HKIAC Administered Arbitration Rules (HKIAC. Rules) in force when the Notice of Arbitration is submitted, as modified this Section X. The arbitration will be administered the Hong Kong International Arbitration Centre (HKIAC). Unless the parties agree otherwise, there shall be only one arbitrator appointed in accordance with the HKIAC Rules. Any arbitration will be conducted in the English language. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. JUDGMENT ON ANY ARBITRAL AWARD MAY BE GIVEN IN ANY COURT HAVING JURISDICTION OVER THE PARTY (OR OVER THE ASSETS OF THE PARTY) AGAINST WHOM SUCH AN AWARD IS RENDERED. Time for Filing: ANY ARBITRATION AGAINST KOINEX OPERATORS MUST BE COMMENCED BY FILING A REQUEST FOR ARBITRATION WITHIN ONE (1) YEAR, AFTER THE DATE THE PARTY ASSERTING THE CLAIM FIRST KNOWS OR REASONABLY SHOULD KNOW OF THE ACT, OMISSION OR DEFAULT GIVING RISE TO THE CLAIM; AND THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD. THIS ONE YEAR LIMITATION PERIOD IS INCLUSIVE OF THE INTERNAL DISPUTE RESOLUTION PROCEDURE SET FORTH IN PARAGRAPH 1 OF THIS SECTION, ABOVE. THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD. If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted applicable law. Process; Notice: The party who intends to seek arbitration after the expiration of the Dispute Resolution Period set forth in paragraph 1, above, must submit a request to the HKIAC in accordance with the HKIAC Rules. If we request arbitration against you, we will give you notice at the email address or mailing address you have provided. You agree that any notice sent to this email or mailing address shall be deemed effective for all purposes, including without limitation to determinations of adequacy of service. It is your obligation to ensure that the email address and/or mailing address on file with Koinex is up-to-date and accurate. Seat of Arbitration: The seat of the arbitration shall be Hong Kong. Place of Hearing: The location of any in-person arbitration hearing shall be Hong Kong, unless otherwise agreed to the parties. Governing Law: These Terms (including this arbitration agreement) shall be governed by, and construed in accordance with, the laws of Hong Kong. Confidentiality. The parties agree that the arbitration shall be kept confidential. The existence of the arbitration, any nonpublic information provided in the arbitration, and any submissions, orders or awards made in the arbitration (together, the “Confidential Information”) shall not be disclosed to any non-party except the tribunal, the HKIAC, the parties, their counsel, experts, witnesses, accountants and auditors, insurers and reinsurers, and any other person necessary to the conduct of the arbitration. Notwithstanding the foregoing, a party may disclose Confidential Information to the extent that disclosure may be required to fulfill a legal duty, protect or pursue a legal right, or enforce or challenge an award in bona fide legal proceedings. This confidentiality provision shall survive termination of these Terms and of any arbitration brought pursuant to these Terms.

3. Class Action Waiver. You and Koinex agree that any claims relating to these Terms or to your relationship with Koinex as a user of Koinex Services (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms) shall be brought against the other party in an arbitration on an individual basis only and not as a plaintiff or class member in a purported class or representative action. You and Koinex further agree to waive any right for such claims to be brought, heard, or arbitrated as a class, collective, representative, or private attorney general action, to the extent permissible applicable law. Combining or consolidating individual arbitrations into a single arbitration is not permitted without the consent of all parties, including Koinex.

4. Modifications. Koinex reserves the right to update, modify, revise, suspend, or make any future changes to Section X regarding the parties’ Agreement to Arbitrate, subject to applicable law. You hereconsent and agree that it is your responsibility to ensure that your understanding of this Section is up to date. Subject to the applicable law, your continued use of your Koinex account shall be deemed to be your acceptance of any modifications to Section X regarding the parties’ Agreement to Arbitrate. You agree that if you object to the modifications to Section X, Koinex may block access to your account pending closure of your account. In such circumstances, the Terms of Use prior to modification shall remain in full force and effect pending closure of your account.

5. Severability. If any portion of these Terms are adjudged to be invalid or unenforceable for any reason or to any extent, the remainder of these Terms will remain valid and enforceable and the invalid or unenforceable portion will be given effect to the greatest extent permitted law. pending closure of your account.

XI. Miscellaneous

1. Independent Parties. Koinex is an independent contractor but not an agent of you in the performance of these Terms. These Terms shall not be interpreted as facts or evidence of an association, joint venture, partnership, or franchise between the parties.

2. Entire Agreement. These Terms constitute the entire agreement between the parties regarding use of Koinex Services and will supersede all prior written or oral agreements between the parties. No usage of trade or other regular practice or method of dealing between the parties will be used to modify, interpret, supplement, or alter the terms herein.

3. Interpretation and Revision. Koinex reserves the right to alter, revise, modify, and/or change these Terms at any time. All changes will take effect immediately upon being published on Koinex websites. It is your responsibility to regularly check relevant pages on our websites/applications to confirm the latest version of these Terms. If you do not agree to any such modifications, your only remedy is to terminate your usage of Koinex Services and cancel your account. You agree that, unless otherwise expressly provided in these Terms, Koinex will not be responsible for any modification or termination of Koinex Services you or any third party, or suspension or termination of your access to Koinex Services.

4. Language & Translations: These Terms may, at Koinexs sole and absolute discretion, be translated into a language other than the English language. You agree that any such translation shall only be for your convenience and the English text shall prevail in the event of any ambiguity, discrepancy or omission as between the English text and any translated text.

5. Force Majeure. Koinex will not be liable for any delay or failure to perform as required these Terms because of any cause or condition beyond Koinex’s reasonable control.

6. Severability. If any portion of these Terms is held invalid or unenforceable, such invalidity or enforceability will not affect the other provisions of these Terms, which will remain in full force and effect, and the invalid or unenforceable portion will be given effect to the greatest extent possible.

7. Assignment. You may not assign or transfer any right to use Koinex Services or any of your rights or obligations under these Terms without prior written consent from Koinex, including any right or obligation related to the enforcement of laws or the change of control. Koinex may assign or transfer any or all of its rights or obligations under these Terms, in whole or in part, without notice or obtaining your consent or approval.

8. Waiver. The failure of one party to require performance of any provision will not affect that party’s right to require performance at any time thereafter. At the same time, the waiver of one party to seek recovery for the other party’s violation of these Terms or any provision of applicable terms shall not constitute a waiver that party of any subsequent breach or violation the other party or of the provision itself.

9. Third-Party Website Disclaimer. Any links to third-party websites from Koinex Services does not imply endorsement Koinex of any product, service, information or disclaimer presented therein, nor does Koinex guarantee the accuracy of the information contained on them. If you suffer loss from using such third-party product and service, Koinex will not be liable for such loss. In addition, since Koinex has no control over the terms of use or privacy policies of third-party websites, you should read and understand those policies carefully.

10. Matters Related to Apple Inc. If you use any device manufactured Apple Inc. to participate in any commercial activities or reward programs through Koinex Services, such activities and programs are provided Koinex and are not associated with Apple Inc. in any manner.

11. Contact Information. For more information on Koinex, you may refer to the company and license information found on Koinex websites. If you have questions regarding these Terms, please feel free to contact Koinex for clarification via our Customer Support team at https://koinex.us.com/contact-us